Zentric Solutions is a software development and digital marketing company founded in 2012. We build AI systems, custom software, web applications, mobile apps, Shopify stores, and run Google Ads, Meta Ads, and SEO campaigns for startups and enterprises worldwide.
This page answers the most common questions clients have about working with us: what we build, how we work, what technologies we use, and what to expect after launch.
1,250+
Projects delivered
13+
Years in operation
40+
Countries served
A complete list of what Zentric Solutions builds and manages for clients.
Custom Software Development
Web applications, SaaS platforms, enterprise tools, and APIs built to your exact requirements.
Web Development
Next.js, React, and full-stack websites including landing pages, portals, and multi-tenant platforms.
Mobile App Development
iOS and Android apps built with React Native or Flutter. We handle design, development, and App Store publishing.
Shopify Development
Custom Shopify themes, app development, migration from other platforms, and ongoing Shopify maintenance.
Generative AI Development
Custom LLM integrations, RAG chatbots, GPT-powered assistants, and AI workflows using OpenAI, Anthropic, and open-source models.
Business Automation
Workflow automation using n8n, Zapier, Make, and custom-built automation systems. We eliminate manual processes at scale.
AI Chatbots & Virtual Agents
Trained chatbots for customer support, lead qualification, and internal knowledge bases.
Google Ads (PPC)
Search, display, shopping, and Performance Max campaigns. We manage strategy, copy, bidding, and reporting.
Meta Ads
Facebook and Instagram ad campaigns for lead generation, ecommerce, and brand awareness.
Search Engine Optimization (SEO)
Technical SEO, content strategy, link building, and AEO/GEO optimization for AI search visibility.
Cloud Infrastructure
AWS, Azure, and Google Cloud architecture, migration, and ongoing infrastructure management.
Cybersecurity
Security audits, penetration testing, HIPAA/SOC 2 compliance, and secure architecture design.
Technical Support & Maintenance
SLA-backed ongoing maintenance, bug fixes, performance optimization, and 24/7 monitoring.
Our process is designed to give clients full visibility at every stage.
1. Discovery Call
We start with a free 45-minute consultation to understand your goals, constraints, and timeline. No sales pitch, just questions. You will receive a written summary of what we discussed within 24 hours.
2. Proposal & Scope
We write a detailed project proposal including scope, deliverables, timeline, and fixed-price or milestone-based cost. Most proposals are delivered within 2-3 business days.
3. Project Kickoff
Once agreed, you get access to your project management workspace (Notion or Linear). We set up the repository, staging environment, and weekly check-in cadence.
4. Development Sprints
We work in 1-2 week sprints. At the end of each sprint, you review working software, give feedback, and we adjust. No surprises at the end of month three.
5. QA & Testing
Every deliverable goes through automated and manual testing before it is shown to you. We test on real devices and browsers.
6. Launch
We handle deployment, domain setup, SSL, performance checks, and go-live monitoring. You do not need to manage hosting unless you want to.
7. Post-Launch Support
All projects include a 30-day warranty period with free bug fixes. Ongoing maintenance is available under a monthly retainer.
We choose tools based on what is right for the project, not what is fashionable.
Frontend
Backend
Databases
Cloud & DevOps
AI & ML
Marketing & Analytics
Ecommerce
What we can build for you with AI, with plain explanations of what each capability means in practice.
RAG Chatbots (Retrieval-Augmented Generation)
A chatbot trained on your own documents, product catalogue, or knowledge base. When a customer asks a question, the AI searches your content first, then generates an accurate, specific answer. Unlike generic chatbots, RAG systems do not hallucinate answers they do not know.
Used for: Customer support, internal helpdesks, product Q&A, HR policy bots.
LLM-Powered Workflow Automation
Automated pipelines where an AI reads incoming data (emails, forms, documents), makes decisions, and triggers actions in other systems. Example: AI reads an inbound sales email, qualifies the lead, enters it into your CRM, and sends a personalised reply.
Used for: Lead qualification, invoice processing, contract review, content generation pipelines.
AI Voice & Telephone Agents
Voice-based AI systems that can handle inbound calls, book appointments, answer questions, and route callers to the right department. Built on Twilio, Vapi, or Retell AI.
Used for: Appointment booking, first-line customer support, order status enquiries.
Computer Vision Systems
AI that analyses images or video streams. Can detect objects, count items, inspect for defects, or identify people in CCTV footage.
Used for: Manufacturing quality control, retail foot traffic analysis, medical image screening.
Custom AI Model Fine-Tuning
Training a foundation model (GPT, Llama, Mistral) on your proprietary data to make it more accurate for your specific domain. Fine-tuned models outperform generic models on domain-specific tasks.
Used for: Legal document review, medical coding, finance report generation.
We do not disappear after launch.
30-Day Post-Launch Warranty
Every project includes 30 days of free bug fixing after launch. If something breaks or behaves unexpectedly, we fix it at no charge.
Monthly Retainer Plans
Ongoing maintenance contracts that cover hosting management, dependency updates, security patches, content updates, and performance monitoring.
On-Demand Development
For clients who do not need ongoing support but occasionally need changes. We offer pre-purchased hour blocks at a discounted rate.
SLA-Backed Response Times
Enterprise clients can request SLA agreements with guaranteed response times: critical issues resolved within 4 hours, standard issues within 24 hours.
The questions clients ask most before starting a project.
It depends on scope. A landing website starts around $1,500. A full custom web application with a backend typically ranges from $8,000 to $30,000. AI integration projects vary widely based on complexity. We always provide a fixed price in the proposal so there are no surprises.
A simple website: 2-3 weeks. A mobile app: 8-16 weeks. A custom software platform: 12-24 weeks. AI chatbot integrations: 3-6 weeks. Timeline depends on scope and how quickly you provide feedback at each sprint review.
Both. Around 60% of our clients are startups and growing businesses. The other 40% are established enterprises. We adjust our engagement model accordingly: startups often benefit from an MVP approach, while enterprises need more formal documentation and compliance processes.
We work iteratively with regular reviews, so issues are caught early. If a deliverable does not match the agreed specification, we fix it at no additional charge. We have never left a project unfinished.
Yes. We sign mutual NDAs before sharing sensitive information about your project. Our standard NDA is available on request.
You do. Full intellectual property rights are transferred to you upon final payment. We retain no rights to the software we build for you.
Yes. We regularly work alongside in-house developers, designers, and product managers. We can act as a development partner, fill a specific skill gap, or take ownership of a complete workstream.
Yes. Google Ads, Meta Ads, SEO, and social media management are all available without a software project. Minimum engagement is 3 months to allow time for optimization.
Ready to start a project? Here is how to reach us.