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Maintenance & Support
Your Product, Always Running at Its Best

We provide ongoing managed support for live applications — handling bug fixes, dependency updates, performance tuning, and feature enhancements with SLA-backed response times. Our retainer model means you have experienced engineers on-call without hiring full-time staff.

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Maintenance & Support

60+

Applications Maintained

<2h

Avg MTTR

99.9%

Uptime SLA

What We Deliver

Our Maintenance & Support Capabilities

SLA-Backed Response

Tiered SLAs with guaranteed response and resolution times for critical, high, and medium severity issues.

Proactive Monitoring

Uptime monitoring, error tracking with Sentry, and performance baselines — we alert before users complain.

Bug Fixing & Patches

Rapid bug triage, root cause analysis, and safe deployment of fixes with full testing and rollback capability.

Dependency Updates

Regular dependency audits, security patches, and framework upgrades to keep your stack secure and current.

Feature Enhancements

Retainer hours flex into small feature additions, UI improvements, and third-party integrations as needed.

Monthly Reporting

Transparent monthly reports covering incidents, uptime, work completed, and recommendations for next month.

Tools & Technologies

Our Tech Stack

We choose the right tool for the job — battle-tested technologies that deliver reliability, performance, and long-term maintainability.

SentryDatadogPagerDutyGitHubJiraNotionSlackAWSDockerVercelTerraform

Real Results

Case Studies

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AI-Powered Smart Health Monitoring App

AI

AI-Powered Smart Health Monitoring App

We developed a state-of-the-art AI-powered health software that uses real-time biometric tracking and tailored health suggestions to assist users in measuring, analyzing, and improving their lifestyle.

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eLearning Platform with Live Master Coach Sessions

eLearning

eLearning Platform with Live Master Coach Sessions

In order to improve learner engagement and results, we created a dynamic, AI-enabled eLearning platform that offers performance data, personalized learning routes, and real-time coaching.

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Gaido – Authentic Travel Discovery App

TravelTech

Gaido – Authentic Travel Discovery App

Gaido is a cutting-edge travel website made to assist travelers in finding genuine local experiences outside of the typical tourist traps. Gaido facilitates meaningful travel experiences by matching tourists with local guides who provide recommendations based on real information rather than sponsored content.

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Insights & Resources

Related Blog Posts

All Articles
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Chatbots vs. Human Agents: What’s the Right Balance for Your Business?

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10 Proven Tips on How to Choose the Right Software Development Partner for Your Business

Software development

10 Proven Tips on How to Choose the Right Software Development Partner for Your Business

Discover how to choose the right software development partner for your business with these expert tips. Learn how to evaluate skills, cost, and reliability to make a smart decision.

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